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Download the app and experience the amazing convenience of visual voicemail within minutes!
Voozzle finally offers a solution to people who want visual voicemail on their iPhones or Android smartphones.
Voozzle is available to users subscribed to the major providers such as Vodafone, T-Mobile, Orange, Three and O2.
Voozzle details aren’t automatically added to the phonebooks of certain users. If this has happened in your case, check your confirmation email. It will explain what to do next.
We apologise for any inconvenience and will attempt to solve the problem as soon as possible.
Within a few minutes the switch will be done and you can enjoy the convenience of visual voicemail.
When you activate Voozzle, your phone won’t connect to your provider’s voicemail (anymore), but to the Voozzle voicemail server. It’s also very easy to deactivate Voozzle fully or temporarily at a later stage.
Voozzle works abroad just like it does in the UK. Remember that Voozzle uses an internet connection.
If your data roaming is deactivated, you won’t have any mobile internet when abroad, and you’ll only receive your voicemails when you connect to the internet by Wi-Fi / hotspot or when you return to your UK network. If you like, you can also use the old fashioned ‘dialup’ method. The number to use can be found under ‘voicemail’ in the Voozzle contact in your phonebook.
Charges for using Voozzle abroad depend on your provider and your subscription. In most cases, you’ll pay for receiving a phone call abroad, as well as for the redirection of the call to the Voozzle server in the UK. You’ll pay charges regulated by the European Union or international rates as indicated by your provider.
Voozzle receives a fee from the outgoing call operator for every call to the voicemail server. It applies to all calls from one operator to another made in the UK, so it also applies to calls to our voicemail server. As a user, you are not affected by these charges, because this process takes place between operators only.
With Voozzle, you can save a (virtually) unlimited number of voicemails to your iPhone or Android. We currently store a maximum of 30 voicemails on our servers.
If you logout (e.g. when you upgrade to a new iPhone or Android phone), your voicemails will be deleted from your phone. When you log back in at a later stage, you’ll only receive the voicemails stored on the server.
However, you can still save your voicemails by using the app to email them to yourself.
Currently, the maximum length per voicemail is 2 minutes.
When one or more new voicemails arrive at your inbox, you should receive a push notification and it should show a little indicator with the number of new voicemails on the app's icon. If this does not happen, please check your phone settings if it allows receiving push notifications for Voozzle. Alternatively, you could try to logout, remove the app completely and install it again.
That depends on your mobile provider, though you can assume that it will ring 4-5 times before the caller is redirected to your voicemail.
Recording your welcome message is simple and self-explanatory. Touch ‘Voicemail settings’ under ‘Settings’ in the app. Then touch the microphone icon and record your message. Touch again to end the recording.
You can then choose to save your message, to listen to it or to re-record it.
If you’d like to change your password or have forgotten it, you can set a new password. Your password can easily be changed on this page.
Your 30 latest voicemails are stored on the server. If no voicemails are recorded for longer than three months, we will assume that you’re not using Voozzle anymore and your voicemails will automatically be deleted from the server.
However, your voicemails will stay on your phone unless you log out (e.g. when you upgrade to a new iPhone). Your voicemails will then be deleted from your phone.
However, you can still save your voicemails by using the app to email them to yourself.
We guarantee the privacy of users and do not make any user details available to third parties.
However, for technical reasons it is necessary to create an account to personally link the Voozzle voicemail system to you. This is why we request your name and email address. Your mobile phone number is also added to our database.
Incoming voicemails are handled by a telecom operator that complies with the legal conditions for the protection of privacy.
Your account and data are automatically deleted after 6 months of inactivity. After deletion, they can not be restored.
You can stop using Voozzle at any time and you aren’t bound by a subscription or fixed contract period. By selecting the ‘delete’ option under ‘Voozzle connections’ in your phonebook, the automatic connection to Voozzle voicemail will be terminated. Your provider will automatically confirm this.
If you’d like to use your provider’s voicemail service, it can usually be activated by calling 1233 or by consulting your provider’s website.
Is the answer to your question not included in our frequently asked questions? Or do you have any suggestions for possible improvements to Voozzle?
Send us a message. We’ll respond within one working day.
